We have reduced the price of our chatting service for creators and OnlyFans agencies.
The company was started in 2021. At that time, most agencies provided chatting services only as part of their full management packages, which meant the creator had to give up a significant percentage of the earnings. From speaking with independent creators, this was a less favorable route as they would want to remain in control of their accounts and revenue. The owners saw a gap in the market, targeting independent creators who wanted to stay in control of both their revenue and the overall account.
Offering a flat-rate chatting service, they quickly expanded their client base and team, working with more creators. By cooperating with other agencies that looked to outsource their chatting, they gained another client base.
They emphasized streamlining internal processes to allow scaling, which happened quickly in the second and third years. With in-house monitoring, customer service, lead generation, training, and workforce management, they have built a successful enterprise that can handle over 30 clients (1200 hours per week) with the current team and can be easily scaled up. The team has been consistently generating around $200,000 in sales per month for clients in the past year.
Due to the standardized processes and protocols, new managers can focus on expansion. This allowed them to create other products, such as scheduling and platform internal traffic generation services. Therepotential to further scale the company, with the number of creators and agencies looking is significant to outsource their chatting growing.
The company has been scaled without prior business or marketing expertise. If it were bought by someone who is experienced in the creator space, the potential increase in scale that could be achieved would be much larger. The company would also be an excellent addition to an existing agency to handle their chatting.
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